BEST SUITED FOR

✓ Counsellors
✓ Psychotherapists
✓ Clinical psychologists
✓ Coaches working with sensitive personal data
✓ Mental health professionals using AI

AI SAFE™

PROFESSIONAL PRACTICE GUIDE

Therapists & Counsellors

Whether you're using AI to support administration, draft session notes or streamline practice management, the therapeutic relationship remains your professional responsibility.

The question isn't simply whether AI can save time. It's whether it can be introduced in a way that protects confidentiality, respects professional ethics and maintains client trust.

WHY THIS IS DIFFERENT

Therapy is built on trust.

Clients disclose some of the most sensitive personal information they will ever share, That means introducing AI into therapeutic practice isn't simply a technology decision. It's a professional, ethical and legal one. Most practitioners don't realise how quickly AI has become part of everyday practice:

  • Online booking systems

  • AI meeting transcription

  • Session note assistants

  • Practice management software

  • AI writing and administrative tools

Many of these capabilities arrive through software updates or everyday practice management platforms, rather than deliberate AI adoption—which means AI can become part of client care before it's been properly considered.

This guide has been written specifically for that gap.

YOUR AI SAFE™ PATHWAY

Every profession guide follows the same structure


01

Understand

Learn how AI, confidentiality, data protection and professional responsibilities work together in therapeutic practice


02

Implement

Introduce appropriate consent processes, privacy information and safe ways of using AI.

03

Evidence

Keep the records needed to demonstrate ethical, transparent and accountable AI use

04

Stay Current

Build on the foundations through AI Safe™ legal updates and Emerging Risk Intelligence.

WHERE AI APPEARS IN THERAPEUTIC PRACTICE

This guide covers AI across everyday working practices

01

Practice Administration

Booking systems, emails, scheduling and AI-assisted administration.


02

Session Documentation

Using AI to support note-taking while protecting confidentiality and maintaining professional judgement.

03

Communication & Client Information

Privacy notices, consent, secure communication and appropriate AI disclosure.


04

Professional Decision-Making

Understanding where AI can assist—and where professional judgement must always remain with you.

BUILD PRACTICAL CAPABILITY

This guide helps you answer questions such as:


  • Can I safely use AI to help with administrative tasks?

  • When should clients be told that AI is involved?

  • How should consent be managed if AI assists with session notes or recordings?

  • Do my professional obligations require a higher standard than the law?

  • Could I confidently explain my AI use to a client, regulator or professional body?

WHAT’S INCLUDED

What you'll be able to do

— Understand how AI applies within therapeutic practice

— Use AI to support administration without compromising confidentiality

— Apply UK GDPR alongside professional ethical standards

— Manage AI-assisted notes, recordings and client information responsibly

— Maintain appropriate records and evidence of responsible AI use

— Review AI use as guidance and professional expectations evolve

— Start implementing from day one, with a Week One plan

The AI Safe™ Starter Pack is included — this guide builds directly on top of it.

INCLUDED IN YOUR IMPLEMENTATION PACK

Supporting evidence, not the headline

General Client Data Consent


AI-Assisted Session Notes Consent


Session Recording Consent


Therapy Privacy Notice


Client Consent & Record Log


AI Tool Register


Retention Schedule


72-Hour Breach Response Plan


Completed worked examples

These are how the capability gets built, not what you're buying.

Learn how to operate well — not just how to avoid a mistake.

Start strengthening your customer-facing AI practice — £57

HOW AI SAFE™ FITS TOGETHER

This guide forms part of the wider AI Safe™ system

AI Safe™ Starter
The foundation

Profession Guide
Managing AI Across Your Team

Legal & Governance
Evidence & defensibility

Emerging Risk Intelligence
Ongoing capability

Learn how to operate well — not just how to avoid a mistake.

ESSENTIAL

Using AI in Customer Relationships

Everything you need to introduce customer-facing AI with greater confidence, including practical guidance, ready-to-use templates and a clear week-one implementation plan.

£67

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ENHANCED

SME Compliance Bundle

Everything most SMEs need to introduce AI responsibly—covering customer-facing AI, workforce AI and the legal frameworks that support confident decision-making.

£149

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ENHANCED

Both SME Professional Practice Guides

Covers both sides of everyday AI use in a growing business—customer-facing AI and internal workforce AI—giving you a consistent approach across your organisation.

£129

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COMPLETE

Full AI Safe™ Suite

The complete AI Safe™ implementation system, bringing together every guide, legal framework, template and governance resource needed to build responsible AI practices across your business

£229

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