Before you trust an AI platform with your clients' data, make sure the platform deserves that trust.

AI SAFE™

PLATFORM DPA CHECKER

Every AI platform promises security.

Very few businesses ever verify what sits behind those promises.

The AI Safe™ Platform DPA Checkers help you understand whether the platforms you rely on actually provide the contractual safeguards UK GDPR expects before personal data is processed.

Whether you're using ChatGPT, Claude, Canva, Microsoft Copilot, Zoom, Calendly or Fresha, this guide shows you what to check, where to find it, and what to record as evidence.

Two practical reference guides. Updated for August 2026.

Most organisations assume:

"We're paying for the software, so everything must already be compliant."

It doesn't work like that.

Different account types carry different legal protections.

Some platforms provide comprehensive Data Processing Agreements.

Some only provide them on commercial plans.

Some don't currently provide one at all.

Most people never realise until they're already processing client data.

This guide has been written to help you verify your suppliers before they become part of your business.

WHY THIS IS DIFFERENT

A Data Processing Agreement (DPA) is one of the most overlooked parts of AI governance.

✓ Check whether your platform provides a Data Processing Agreement

✓ Understand which subscription level is required

✓ Verify where personal data is processed

✓ Understand international transfer safeguards

✓ Record evidence for your AI Tool Register

✓ Review new AI features before they process client information

✓ Know when platform changes require another review

WHAT THESE GUIDES HELP YOU DO

TWO REFERENCE GUIDES


Reference Guide 01

AI Platforms & Communication Tools

Covering the AI platforms professionals use every day.

Including:

• ChatGPT

• Claude

• Microsoft 365 Copilot

• Google Workspace & Gemini

• Canva

• Mailchimp

• Zoom

Otter.ai

• WhatsApp Business Platform

• Instagram Direct Messages

• Midjourney

Each platform includes:

  • DPA availability

  • Minimum account required

  • Data location

  • International transfer safeguards

  • AI training position

  • Verification date

  • Practical observations

  • Key compliance considerations.

Reference Guide 02

Booking & Scheduling Platforms

Many businesses actively review AI tools.

Very few regularly review the systems quietly collecting client data every day.

Including:

• Fresha

• Treatwell

• Calendly

• Acuity Scheduling

• Square Appointments

• Booksy

Alongside:

  • consultation forms

  • AI meeting notes

  • automated decision-making

  • marketplace ranking

  • client communications

  • booking platform AI features

  • onward data flows into CRM systems

BUILD PRACTICAL CAPABILITY

This guide helps you answer questions such as:


  • Am I using the correct subscription for the way I process client data?

  • Does this supplier actually provide a Data Processing Agreement?

  • Where is my client data being processed?

  • Have new AI features changed how this platform works?

  • What evidence should I keep if I'm ever asked?

  • When should I review this platform again?

WHAT’S INCLUDED

What you'll be able to do

— Check AI suppliers before client data reaches them

— Understand the difference between consumer and business accounts

— Identify platforms that require further investigation

— Record supplier due diligence with confidence

— Monitor platform changes over time

— Strengthen your Article 28 governance

— Support your wider AI Safe™ documentation

— Implement immediately using practical verification checklists

The AI Safe™ Starter Pack is included — this guide builds directly on top of it.

INCLUDED IN YOUR REFERENCE LIBRARY

Rather than simply listing platforms, these guides explain:

Account Types


Processor Relationships


Transfer Safeguards


AI Feature Changes


Sub-Processors


Verification Dates


Practical Actions


Review Triggers


August 2026 Legal Updates

HOW AI SAFE™ FITS TOGETHER

This guide forms part of the wider AI Safe™ system

AI Safe™ Starter Pack
Understand the foundations before selecting AI suppliers.

Platform DPA Checkers (You're here)
Verify the platforms processing your clients' information.

AI Safe™ Legal Pack
Create the agreements, records and governance around those suppliers.

Emerging Risk Intelligence
Monitor how platform capabilities, AI features and legal expectations continue to evolve.

Learn how to operate well — not just how to avoid a mistake.

ESSENTIAL

AI Safe™ Platform DPA Checkers

Included

✓ AI Platforms & Communication Tools

✓ Booking & Scheduling Platforms

Get the guide →